A 99.9% Server Uptime
Our cloud website hosting platform is based on a steady, enterprise–level hardware architecture and a strongly customized variation of Linux. Thus, no matter what your web site is, or how many visitors you have, or even if there is a DoS attack, our servers will stay up and your sites will stay accessible online.
Our Linux cloud website hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you want to deliver an outstanding web hosting service, you can scarcely rely on the default network configuration in a datacenter. We have built our very own custom network so as to ensure a hyper–fast connection speed with the outside world.
And because of this, no matter which datacenters you opt for: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your hard–earned cash on the line, you can’t feel really safe. That’s the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel happy with our service or in case you want to get a more powerful hosting solution, like a VPS servers or a Linux dedicated servers – you will get a full refund, without hidden fees or refund taxes.
24/7 Technical Support
If you happen to have a hosting firm, your technical engineers are of vital importance. This is exactly why we have mindfully assembled a very proficient team of support engineers, each with several years of training behind his back. With their help, we offer 24x7 support with each of our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer support tickets are replied to within one hour and our average support ticket response time is less than twenty minutes!