Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center incorporated into your Web Control Panel features a selection of help articles and frequently asked questions. Aimed toward solving any common issue that you might have, they are contributed by our support team of proficient technicians.

  • Top quality support service
  • Educational Videos

  • If you wish to watch how a task is done or how an issue is settled, rather than just reading about it, then examine our collection of how–to video tutorials. They cover various different issues and will help you quickly learn how to work with our Web Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 help desk support service with a one–hour ticket response time guarantee. Our team of trained technicians will be online for you to reply to all the inquiries that you may have. During non–peak times, an answer will be supplied in even less than 20 minutes.