Help and Support Channels
A one hour Ticket Resolution Warranty
Each ticket that you post to our client support crew will be answered in up to one hour. The basic issues shall be taken care of immediately. Nevertheless, if the service request you have posted calls for assistance from a trained technician, we’ll send the ticket to him and will notify you about the hold–off.
Professional Tech Help And Support Service
We will offer you 24 hours a day client assistance through a lightning fast ticket application integrated into your Control Panel. You can easily contact us whenever you want about any of the apps that come pre–configured on the virtual server, this includes the selected Linux OS version, the server administration panel and our in–house produced Web Control Panel.
An Informative Help Section
In the Web Control Panel that is available as a gift along with your virtual server, you’ll discover a useful Help zone, incorporating everything you need to have knowledge of when organizing your web–sites and programs. We have included a wide array of how to content articles and video tutorials that show the standard web site management responsibilities in an easy to comprehend form.